FAQ

Got questions? We’ve got clear answers.

Yes. You must be 21 years or older to place an order. Age verification may be required at checkout and delivery.

We currently ship within the United States only, and orders are subject to local and state tobacco/vape regulations.

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once shipped, delivery times depend on the carrier.

All nicotine products, opened items, or consumables are not eligible for returns or exchanges.

Drop us a line

Mailing Address

Customer Support & Contact

Have questions about your order or need assistance? Our support team is here to help.

Email: support@vapdaddy.com

Response time: 24–48 business hours

For faster service, please include your order number in your message.

Have a question?

Helpful Resources

Before contacting support, you may find your answer here:

• Returns & Exchanges
• Shipping Policy
• Age Verification Policy
• General FAQs

We recommend reviewing these pages for important information about orders, delivery timelines, and compliance requirements.